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AfriGeneas Help Desk

Problem Posting? ~ a solution

Now User problems.... It has to be either his profile(s) with no saved password(s) on AfriGeneas or the afrigeneas cookies of his browser.
He/she should delete his/her profiles (user name) on afrigeneas, Log off then delete his afrigeneas domain cookie in his browser, then exit his browser.

Next step would be to start browser, log in to different forums in AfriGeneas and make sure original profiles are removed.

A yellow box will appear in each forum to let User know he/she has no profile. If he has multiple profiles, he has to now delete his other profile(s).

Once all of his profiles are removed, create a new one with a password. With all that I've said.... It should still not stop user from posting! If he were to post and receive replies, AfriGeneas wouldn't know this "User Name" from others. SOMETIMES... profile creation is confusing. Make sure he /she saves and remember the password!

18 Dec 2002 :: 14 Nov 2008
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