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Tyler library

I would like to know how long does it take to get 411 from the library. On July 10th, I email the Tyler Library and aske them for help on the Wright family since they lived there. They asked me all the questions about the family and I sent it back, but have not heard from them. I wrote them several weeks ago and asked if they found anything and they said they were looking, and that it takes time that they have other people to help. I said that I was sorry and I thought that they might need more 411 in order to complete the search, but I haven't heard from them since. Should I just wait or should I write them again. I know that the 411 is at the library because a family member told me that she went and got the 411. She said that she was going to send it to me, but she hasn't. Should I just put this as a "no finder"

18 Dec 2002 :: 14 Nov 2008
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