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AfriGeneas Genealogy Technology Forum

ATMs will dispense more than cash

Associated Press Writer
DAYTON, Ohio The future of ATMs and self-service terminals lies in multitasking going from dispensing only cash to selling theater tickets, renewing driver's licenses and offering other services, NCR Corp.'s chief executive says.

Bill Nuti believes such diversification will play a major role in the company's growth.

"The ATM is still going strong. But it is changing. The ATM is becoming more of a customer-experience portal," Nuti told The Associated Press in a recent interview.

Nuti said market research has shown that consumers between 18 and 35 prefer self-service to clerk-assisted service.

"This is the Internet generation," he said. "This is really a movement."

Nuti hopes self-service terminals will be used by consumers to pay bills, renew driver's licenses, and buy bus and lottery tickets, gift and phone cards and even casino chips.

18 Dec 2002 :: 14 Nov 2008
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