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AfriGeneas Genealogy Technology Forum

Re: Computer
In Response To: Re: Computer ()

Anna Williams said: "I have a Dell and it's explorer 6.I have downloaded 7 off of Ancestry.Com but when I do the 7 makes my computer slow down and I can't get everything.I was told that in the future they are going to faze 6 out and not support it anymore.When I change it back I go back to an earlier time on the calender and get my 6 back.Ancestry say,s I am not getting what I am supposed to be getting off of their site because I am keeping 6.I am told that I will lose everything on my site if I go to 7,I have to make arrangement's to keep my work.So do I have to have someone upgrade this for me. Anna"

1. Do you get your updates for your operating system from Microsoft or Dell? First I would go to Dell's support site to see if they have a version of IE for your system. I asked because Dell is an Original Equipment Manufacturer(OEM) and has a special version, specifically for Dell PCs, of your operating system and utilities. Microsoft licensed Windows base code to Dell, HP and other OEMs. Those OEM add the specific code and utilities for *their* PCs, such as drivers that work for their PCs only.

2. All software and hardware has an "End of Life(EOL)" date usually 7 years from the original release date. This EOL just means as you stated in your original message, they will no longer update or support that hardware model or software version. This is normal. In order to make a buck and incorporate new changes or "stuff", they must update. You may continue to use 6.1 until a function you really need is not supported by 6.1. Have you noticed on consumer PC's, that your parallel port for your old but reliable printer disappeared and replaced with more USB ports? Someone had to make a parallel to USB cable. You had to spend $30 for the cable or buy a new printer.

3. You have a Dell PC! Always check Dell's support site for any operating system program or utilities updates first. If Dell doesn't have an IE update, then go to Microsoft for IE. NEVER download a program from a third party unless it is a link to the OEM, when you can go to the "horses mouth"!

4. Check your automatic update settings. I have mine setup to only inform me that updates are available and let me choose when to install. I always do a custom update install so I can see whats available.

5. Return to 6.1 and uninstall 7.1, then check Dell's support site for Updates.

Personally, I updated to 7.1 because I broke my own rule and mis-read the update notification and hit continue. I have a notice to update to 8.1 for months, that I just ignore. Whenever I get other updates, I uncheck IE 8.1 and update everything else.

If it ain't broke, to you, then don't fix it! Yes, there are features that seem to work better with 7.1 on Ancestry.com, such as search functions. I never noticed until I was at my monthly African American Genealogy group meeting and logged on to my Ancestry.com account from their PC, running 6.1. It took me a while to navigate a simple search with 6.1.

Once again, first go to Dell's support site and put in you service tag number where prompted, then search for their licensed version of IE, if it exist. If they don't have one, then go to Microsoft's IE site. Before installing anything, regardless of what it is, READ the RELEASE NOTES, if they are available, before installing anything on your PC.

BTW, you still didn't tell me what version of Windows you have! For example, if it is WinXP, is it Home or Professional?

Tyronne


18 Dec 2002 :: 14 Nov 2008
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